Return Policy

Cancellation Period / Return / Right of Withdrawal

It may happen that you want to return an order, perhaps because the product doesn’t meet your expectations or for some other reason you no longer wish to keep the order.

For all household-use products, namely the CC750, CC1500, and CC2500, we offer a 90-day “money-back guarantee”. These products can be returned within 90 days of purchase without specifying a reason. You will receive a full refund credited to your account. Only the return costs are at your expense.

Please note: This policy applies only to purchases made through this website. Other sellers may have different trial periods. Return to the store.

Exchange of product?

Do you want to exchange a product? That is not a problem at all. You can contact us at info@calconditioner.com for assistance.

Incorrect Delivery Address Provided?

Accidentally provided the wrong delivery address? Please contact us as soon as possible. We will try to modify the order for you.

Not Satisfied with the Results?

Effective performance is achieved only through proper installation. If you have doubts about the results, please email us photos of the installed Calconditioner and an overview photo of the surroundings. A specialist can then assess whether the installation method is effective.